HUL is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified then you can be assured that it will only be used in accordance with this privacy statement.
What we collect
We may hold information relevant to us acting for you including:
contact information – name, address (including electronic address), telephone number;
details relating to the work you have asked us to do for you;
other relevant information.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
internal record keeping;
we may use the information to improve our products and services;
we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided;
from time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we hold.
Our services do not address anyone under the age of 16. We do not knowingly collect personal identifiable information from children under 16. In the case we discover that a child under 16 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to take all necessary actions.
Controlling your personal information
You may choose to restrict the use of your personal information in the following ways:
whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes;
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting but only if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the General Data Protection Regulation (GDPR). A fee is not normally due. If you would like a copy of the information held on you please write to Sophie Smith at Hytorc (unex) Ltd, Unit 25 Moorland Way, Nelson Industrial Estate, Cramlington, Northumberland, NE23 1WE.
If you believe that any information we are holding on you is incorrect or incomplete, please email (email@example.com) or write to Sophie Smith at Hytorc (unex) Ltd, Unit 25 Moorland Way, Nelson Industrial Estate, Cramlington, Northumberland, NE23 1WE as soon as possible. We will promptly correct any information found to be incorrect.
We will only hold your information about you for as long as is necessary by law. However you have a right to “be forgotten”. If you ask us to delete your information then we will do so as soon as is legally possible. To request that your details are deleted please write to Sophie Smith at Hytorc (unex) Ltd, Unit 25 Moorland Way, Nelson Industrial Estate, Cramlington, Northumberland, NE23 1WE.
You have a right to complain to the Information Commissioners Office (ICO) if you think there is a problem with the way we are handling your data. They can be contacted at Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF (telephone 0303 123 1113).